GENERAL BUSINESS TERMS
Terms and conditions to regulate the relation between
AUENA UG (haftungsbeschränkt)
purchasers of tickets for the event "18/5001" organized by AUENA UG (haftungsbeschränkt) from 17th-19th August 2018 (hereafter "customer" or "guest")
1. PURCHASE OF TICKETS
AUENA UG (haftungsbeschränkt) sells tickets and parking tickets for cars and campervans for "18/5001" via the ticket provider Eventbrite Inc. There are only e-tickets (as PDF for print@home or mobile tickets) available.
The further purchase process – particularly all terms concerning payments not being made in due time – is regulated by the general business terms of Eventbrite which can be viewed here.
Already purchased tickets can not be countermanded or refunded.
In case the event has to be canceled (in advance or during the course of the event) due to acts of God the customer has no right of refund.
2. RESIDENT ADVISOR
- AUENA UG (haftungsbeschränkt) sells tickets for "18/5001" via the ticketing provider Resident Advisor Tickets Limited.
The further purchase process is regulated by the general booking conditions of Resident Advisor Tickets Limited (view here).
The promoter assumes no liability for any tickets sold by Resident Advisor Tickets Limited.
As official partner Yeslab Ltd trading as Festicket™ also sells tickets for "18/5001".
The further purchase process is regulated by the general booking conditions of Festicket which can be viewed here.
The promoter assumes no liability for any tickets sold by Festicket.
As official partner XLR8R Media Inc. also sells tickets for "18/5001" via the ticketing provider Tickettoaster GmbH.
The further purchase process is regulated by the general booking conditions of XLR8R Media Inc. (view here).
The promoter assumes no liability for any tickets sold by XLR8R Media Inc.
5. FURTHER TERMS
Entry to the event site takes place at one’s own risk. The promoter is not liable for personal injury, property damage or financial losses, unless the promoter is intentional or grossly negligent responsible for the caused damage or it concerns an essential contractual obligation of the promoter.
Admission to the event is only allowed for persons of the age of 18 or older.
The promoter reserves the right to refuse admission to a guest with good reason or to expel a guest from the event with good reason. Good reason is given especially but not exclusively by the carrying of prohibited items (weapons of all kinds, torches, pyrotechnics, vuvuzelas, clothing or other symbols of the right-wing scene, any objects that can cause serious injury), an obviously highly intoxicated condition of the guest or an obviously homophobic, sexist, racist or inhuman attitude of the guest. It is also prohibited to bring substances subject to the Narcotics Act (BtmG) to the event site or to consume them. If a guest commits a crime (battery, sexual assault etc.) he will be expelled from the event site without prior warning and the crime will be reported to the police.
In case an aforementioned good reason applies the purchased ticket looses its validity and the guest has no right of refund.
By purchasing a ticket the buyer accepts the house rules of the promoter. The buyer also accepts to obey to the instructions of the promoter and the stewards assigned by him.
The buyer agrees that photos and / or video recordings can be made of him at the event, which can be used in full by the promoter to pursue his business activity.
The promoter reserves the right to change and alter the aforementioned terms and conditions at any time.